Program Specialist

The Vice President for Information Technology is seeking an organized and collaborative Program Specialist to support the VPIT Operational Excellence and Analysis Team. This position supports campus-facing IT initiatives by developing communications, training materials, outreach plans, and project documentation that help campus partners understand, prepare for, and adopt new services and changes.

Responsibilities include coordinating stakeholder communications and outreach events; assisting with change management, training coordination, readiness tracking, feedback collection, and follow-up communications; maintaining project documentation and action items; and gathering metrics to evaluate communication effectiveness and campus adoption.

The Operational Excellence and Analysis Team supports Information Technology and university departments by improving how technology initiatives are communicated, implemented, and adopted across the university.