Support Technician II, Fulfillment Center (226 Days) Bond Funded
Dallas ISDRole Description & Requirements
• Required High School Diploma or GED
• Licenses/Certifications
• Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
• Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
• Preferred Licenses/Certifications - ITIL
• Required 2+years of experiance in technical roles
• Knowledgeable in Google sheets
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
• Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
• Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
• Strong verbal and written communication skills
• Excellent customer service skills
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