Receptionist / Administrator

School Office Manager, to ensure the smooth and efficient running of the school office. Under the management of the School Office Manager, you will be responsible for the day-to-day organisation and administration of the school office and its procedures. Delivering the support and service in a proactive, thorough, methodical, and creative manner and offering a professional and reliable hub for the school.

Key Responsibilities:

• Receive all visitors, callers and inquiries, deal courteously and efficiently with all visitors, parents, local authority officials, medical officers, suppliers etc.
• To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages when required
• Receive all incoming calls and emails to the school, responding, and routing/taking messages. Obtain or make outgoing calls as requested
• To ensure the reception area remains tidy, and that literature and forms are updated and replenished as necessary
• To monitor main entrance and reception area
• To ensure visitors, agency staff and contractors sign in, issuing passes to visitors with reference to the school’s child protection policy
• Communicate and contact parents using email and telephone
• Responsible for the provisions and providing refreshments as appropriate to visitors
• To be aware and support the school’s (OHCAT) commitment to equal opportunities. To ensure a commitment to equal opportunities in as all aspects of practice
• Produce letters, reports, flyers and notices etc as required
• To monitor the school email account, responding to enquiries or forwarding messages to the correct recipient as required
• To open and distribute incoming mail
• Distribution of outgoing letters, newsletters, leaflets etc
• Duplicating/photocopying of school correspondence, filing and any other administrative tasks in the primary school office as directed
• Responsible for the provisions and providing refreshments as appropriate to visitors
• Stamp and post outgoing mail
• Keep all filing up to date
• Any other general admin duties

Key Requirements:

• GCSEs (or equivalent) in English and Maths at Grade C/4 or above.
• Experience of working in a school office environment.
• Experience of administration and Microsoft office.
• Experience of working collaboratively as part of a team.