Principal Product Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric. Manages the product roadmap including features, upgrades and maintenance of the product or product line. Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features.

Responsibilities

Product Lifecycle Management

• Defines, develops and manages the lifecycle of a product from concept to launch to end of life

Product Strategy, Vision and Roadmap

• Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmap
• Involves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
• Integrates insights from usability studies and other research to improve user experience and refine the product roadmap

Market, Competitive and Customer Analysis

• Identifies competitive and alternative offerings in the market and assesses their strengths and weaknesses to develop a strategy for winning against the competition
• Conducts market demand analysis to help guide strategic direction related to new exchange providers, new data center locations and new capabilities

Business Case Development

• Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the executive leadership team

Product Performance

• Uses tools and data analytics products to draw insights from usage and inform product improvements

Cross Functional Collaboration

• Effectively maintains and utilizes relationships with key stakeholders throughout the company
• Ensures alignment in cross-functional priorities

New Partner Identification and Engagement

• Identifies, vets and recommends partners to enhance the product

Backlog Prioritization

• Creates and prioritizes backlogs, working regularly with the team to refine and add detail where needed
• Collaborates closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery

Test Case Definition and UAT Coordination

• Participates in UAT post enablement team testing

Stakeholder Management

• Manages stakeholder expectations within and/or across functions
• Identifies and proactively includes correct stakeholders and communications effectively
• Understands stakeholder needs and builds effective relationships
• Utilizes effective methods of communication with stakeholders, varying approach accordingly

Qualifications

• 10+ years experience preferred
• Bachelor's degree preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.