Application Administrator IV

The Digital Content Services (DCS) team supports enterprise content management, workflow automation, and integrated digital business solutions that enable academic and administrative units to modernize operations, improve efficiency, and support strategic institutional initiatives.

This position serves as a senior enterprise application administrator and technical lead for Hyland OnBase and associated enterprise content management and workflow automation platforms. The role is responsible for the architectural design, administration, integration, lifecycle management, governance, optimization, and operational support of enterprise applications and related services supporting mission-critical university operations.

This position provides technical leadership for enterprise workflow automation, document management, intelligent document processing, and system integration initiatives involving platforms such as PeopleSoft, Salesforce, identity management services, and other university enterprise systems. Responsibilities include designing and supporting complex integrations, establishing technical standards and best practices, leading system upgrades and modernization efforts, troubleshooting complex enterprise application issues, and identifying opportunities to expand enterprise platform capabilities across campus.

The position collaborates closely with campus stakeholders, vendors, project teams, and IT leadership to support strategic digital transformation initiatives, improve operational efficiency, and maximize the university’s return on investment in enterprise application platforms.

This position also provides mentoring, technical guidance, and knowledge transfer to team members and serves as a senior escalation point for complex enterprise application and integration issues.