Site Payments Supervisor
ICON plc (Ireland)Role Description & Requirements
Investigator Payments Supervisor Home based UK
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.
As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
The Site Payments Supervisor is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region
What You Will Do:
Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.
Key responsibilities include:
Customer-service oriented with strong communication (written and verbal) skills to effectively interact with key stakeholders across internal Vertex groups as well as external groups
Strong analytical capabilities
Intermediate presentation skills
Able to proactively identify project opportunities, challenges/risks and implement appropriate actions with some supervision
Able to work in a matrix, cross-functional team
Able to understand, clearly articulate and defend payment decisions and rationales
Thorough understanding of budgeting & payment process and able to summarize high-level feedback
Able to learn quickly about the needs of study participants, Investigative Sites/Site Staff and their Institutional requirements regarding site and participant payments
Can identify, communicate about and propose solutions for any payment issues that may arise
Your Profile:
You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:
Bachelor's degree in finance, accounting, business, or a related field.
Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.
Supports Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies
Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies
Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies
Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies
Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary
Management of study milestones and all associated payment activities
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Ready to submit your application?
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