Community Assistant

Job Description

The New York City Department of Probation is dedicated to improving public safety by supporting individuals on probation.  DOP uses research-based practices to supervise and support people on probation and help prevent further interactions with the justice system.  By expanding access to education and gainful employment opportunities, healthcare, family supports, and civic engagement, DOP empowers New Yorkers under their supervision to lead safe and thriving lives. The Department of Probation is seeking to hire (6) six Community Assistants to support the day-to-day operations of the Department, enhances communication between DOP, City agencies, and the public, and assists probation clients and their families by providing information, referrals, and administrative support. Key responsibilities include, but are not limited to, the following: - Perform routine clerical tasks including creating, sorting, filing, scanning, locating, and routing records, case files, and related materials - Process incoming cases for various levels of probation using logging and control systems for tracking and statistical purposes - Prepare case folders (both physical and electronic within the case management system) and assign cases to Probation Officers - Document court actions and case outcomes accurately in the case management system - Digitally photograph probation clients and maintain associated records - Provide front desk coverage on a rotating schedule by greeting probation clients, family members, and the public in a professional and courteous manner - Other duties as assigned.

Minimum Qualification Requirements

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required. 2. Candidates must be able to understand and be understood in English.