Account Manager | Growth
RampRole Description & Requirements
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.
What You’ll Do
Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
Leverage sales methodologies to uncover customer needs and pain points
Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy
Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers
What You Need
Minimum 2 years of customer-facing or direct sales experience
Proven track record of achievement in a high velocity business environment
Prior CRM experience (preferably Salesforce)
Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
Dedication to tracking and improving performance and efficiency on a daily basis
Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
Organizational, project management, and time management skills
Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
Nice-to-Haves
Bachelor’s degree from an accredited university
Experience with financial services sales
Experience at a high-growth startup
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.