Account Associate - SF
OpenAIRole Description & Requirements
About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments.
About the Role
This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.
We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monday through Wednesday) and offer relocation assistance to new employees.
In this role, you will:
Partner with Account Directors on account strategy, multi-threading, and deal progression
Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.
Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification
You may thrive in this role if you:
Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry
Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments
Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers
Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes
You enjoy evangelizing new technology and helping the market understand what’s possible
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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